What is Managed IT?

Managed IT as a product, is designed to drastically reduce the downtime of your in-house IT systems. At the same time being a more affordable solution as problems are caught early and therefore reducing emergency call-out fees and additional labor charges.

Internet and Network Connections

Internet connections are an integral part of having a good Managed IT service. Not only does it allow your tech to be able to connect to multiple machines/servers simultaneously, but it also helps with the productivity of your home or office environment. Talk to us about speeding up you internet and network to increase you business productivity.

The Cloud and Backups

The cloud offers a multitude of productivity suites such as:
Xero Accounting, Dropbox, Google Business Services, Microsoft Office 365, Exchange Emails and a host of other services designed to keep your home or business protected from data loss. The cloud is also a perfect way to keep redundancy backups of all your data. In the event of a fire, water damage, user error etc. It would be a simple process to retrieve any lost data.

Managed IT - 2 Hours p/m

AUD$250
Having managed IT solutions is one of the best investments you can make as a business owner.

Not only will you sleep better at night not having the worry if the computers will be functioning in the office in the morning, but you will also save time and money of having expensive call-outs performed by under qualified 3rd parties.

At Ed’s PCs Onsite, our staff are expertly trained to find and identify potential issues and have them rectified in the fastest time period possible. We pride ourselves on communication, and as such if we find an issue we will email you so you are aware of the issue and then start the repair or fix straight away. This eliminates the need for the business owner to have to get back to us to start the work and then wait for it to be finished.

Our 2 hour Managed IT service will consist of the following features:

$120 set-up fee – This covers the initial on-site visit to install our monitoring and remote support software.
No lock-in contracts
Fixed cost per month
Professional business hours help-desk
Out of hours service is also available, however is not included in this plan
Up to 2 Hours total of remote,phone or on-site support
Maintenance of infrastructure
24×7 monitoring of critical systems via our installed software
Monthly reporting on work carried out as-well as an update on any tickets submitted if not yet closed
Anti-virus management
Anti-spam management

Saving of $50 p/m

Managed IT - 10 Hours p/m

AUD$1200
Having managed IT solutions is one of the best investments you can make as a business owner.

Not only will you sleep better at night not having the worry if the computers will be functioning in the office in the morning, but you will also save time and money of having expensive call-outs performed by under qualified 3rd parties.

At Ed’s PCs Onsite, our staff are expertly trained to find and identify potential issues and have them rectified in the fastest time period possible. We pride ourselves on communication, and as such if we find an issue we will email you so you are aware of the issue and then start the repair or fix straight away. This eliminates the need for the business owner to have to get back to us to start the work and then wait for it to be finished.

Our 10 hour Managed IT service will consist of the following features:

$120 set-up fee – This covers the initial on-site visit to install our monitoring and remote support software.
No lock-in contracts
Fixed cost per month
Professional business hours help-desk
Out of hours service is also available, however is not included in this plan
Up to 10 Hours total of remote,phone or on-site support
Maintenance of infrastructure
24×7 monitoring of critical systems via our installed software
Monthly reporting on work carried out as-well as an update on any tickets submitted if not yet closed
Anti-virus management
Anti-spam management

Saving $300 p/m

CONTACT US NOW FOR A QUOTE ON YOUR MANAGED IT SOLUTIONS!

For more information on our managed IT services or for a tailored quote, please use the contact form on this page and we will endeavour to get back in touch with you the same business day.